General FAQs

What is the Bulgarian motorway vignette? What is the BGTOLL system (distance based toll)? What different types are available for the Bulgarian motorway vignette? How much does a Bulgarian motorway vignette cost? Where can I buy the Bulgarian motorway vignette? Is there still a physical Bulgarian motorway vignette (Sticker)?

Where can I buy the Bulgarian vignette? How much does the Bulgarian vignette cost? What payment methods do you accept? Can I automatically renew the Bulgarian vignette after it expires? Can I buy a Bulgarian vignette on weekends and public holidays? Do you charge additional fees?

How long is the Bulgarian vignette valid? Does the Bulgarian vignette activate immediately? Do I get a confirmation email for my Bulgarian vignette order? Do I need a payment receipt or print-out of the Bulgarian vignette? Where can I check the status of my Bulgarian vignette? Is the Bulgarian vignette linked to the car or the person?

Can I cancel my digital purchase of the Bulgarian vignette? Can I get a refund if I buy the wrong Bulgarian vignette? Can I change the license plate on a Bulgarian vignette? Can I transfer my Bulgarian vignette to another car? Do I get a refund for the Bulgarian vignette if my car got stolen? Do I receive a refund of the Bulgarian vignette, if I unregister my vehicle and return the number plates?

Driving without a Bulgarian vignette Driving with an expired Bulgarian vignette Wrong vehicle details given (e.g. >3.5t with Bulgarian e-vignette) Appealing the fine (fiche) Compensatory fee rates

Where can I buy a route pass? How can I pay for a route pass? What validity does a route pass have? How do I know if the purchased route pass is valid? Where can I get a BGTOLL on-board unit? How is the use of Bulgarian toll roads charged?

Do electric cars need a Bulgarian vignette? Do trailers and pulled caravans need separate Bulgarian vignettes? Do company vans need a Bulgarian vignette? Do agricultural vehicles need a Bulgarian vignette? Do driving school vehicles need a Bulgarian vignette? Do buses and coaches need Bulgarian vignettes?

Do I need a vignette if I only transit through Bulgaria? Can I drive into Bulgaria without a vignette if I avoid motorways? Do I need a Bulgarian vignette entering by a car ferry?

Vignettebulgaria.com contact information BGTOLL contact information BGTOLL App and Webportal I bought the digital vignette but got no email, what now? Credit card declined? Errors / Misinformation on website